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thyssenkrupp Elevator Technology | Marine & offshore applications

Service


Partnering with you for seamless airport operations

When you need to keep millions of people moving daily through your airport, avoiding equipment downtime is a top priority. While our products are designed for high reliability and low maintenance, machinery with moving parts needs periodic attention. That’s why our highly qualified technicians are always there for you, whenever and wherever you need assistance.

We have decades of dedicated experience and expertise of all airport equipment, from PBBs, PCAir, GPU and A-VDGS. Through our global network, we cover all services requirements, regardless of the manufacturer. Our expertise includes not only Maintenance & Operation Services but also Inspection Audits, Trainings and Spare Parts supply covering all life cycles for all airport products.



Preventive maintenance

We provide planned maintenance checks and safety inspections to ensure that your products are functioning properly to enhance product life cycles and reliability.

Corrective maintenance

If the unexpected arises, we can provide you with swift support to help get your products up and running again. This can be done with our on call qualified personnel or through our 24/7 emergency customer support call service.

Spare parts

We can maximize your PBBs and other product needs with our spare parts offering. We can give you the ease of mind knowing that any spare parts you need are available and can be ordered, managed and supplied to you in a quick and efficient process.

PBB operations

With the ever-increasing passenger traffic volumes, we will be your partner to offer the safest, quickest and most efficient operation services. Our fully trained operators can enable you to achieve increased safety on the apron and maximize your system performance, even in adverse operational circumstances.

Spare parts

General spare parts support.
Customer tailored spare parts support.
For more information please contact: parts.tkas@tkelevator.com

Inspections & audits

Maintenance inspections.
Asset conditions inspection.
Asset life extension inspections.

Repairs

Ad-Hoc.
On-call service.
System upgrades.

Training

Operation.
Maintenance.

Operation services: Taking care of business

Our in-depth understanding of airports’ rigorous safety and operations regulations, together with our operation training and certification capabilities, translates into tangible time and cost savings for you.

From passenger boarding bridge docking and undocking, to ground support equipment connection and disconnection, we work to ensure that your operations run smoothly.

Customer support services: From asset design to obsolescence

As your customer support partner, we’ve got you covered. Our airport consultants are on hand to advise you on your aircraft stand designs. They’ll also help develop and optimize your standard operating procedures (SOPs) and assist with managing asset obsolescence.

In addition, we offer offsite and onsite on-call technical support as well as spare parts management and both extended warranty and full warranty services. Equipment repairs include components replacement and small upgrades.

Your benefits at a glance

Full service for maintenance and operations

  • 24/7 response time
  • One single point of contact
  • Local experts and global team
  • Multi-brand solutions
  • Highly qualified staff
  • Maximum product availability
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